Where is my diving gear?

We know you are incredibly excited to receive your new Divies Fins gear and hit the open water! As soon as your package leaves our distribution facility, we will send a shipping confirmation email directly to your inbox containing your unique carrier tracking number.

Enter Your Tracking Details Below

• Step 1: Copy the tracking number from your shipping confirmation email.

• Step 2: Paste your tracking number or your Order Number along with your email address into our global tracking portal below to view real-time shipping updates.

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(Note: If you are using a third-party tracking app like 17track, AfterShip, or Shopify Planet, its input box will load automatically directly below this line!)

Estimated Shipping Timelines

Our gear is carefully packed and shipped out within 1 to 2 business days. Once shipped, here is when you can expect your package to arrive at your door:

• Domestic Shipping: 3 – 5 business days

• International Shipping: 7 – 14 business days (depending on your customs processing speed)

Frequently Asked Questions

My tracking link hasn't updated in 24 hours. Is it lost?

Don't panic! Shipping carriers often experience delays updating the tracking statuses on their digital portals. It usually takes 24 to 48 hours for a package's barcode scan to register fresh tracking updates after it leaves our warehouse.

My package says "Delivered" but I can't find it. What should I do?

First, check with nearby neighbors or your building's reception desk. Carriers occasionally mark a package as delivered a few hours before it physically drops open at your location. If it hasn't turned up within 24 hours of being marked delivered, contact us immediately at support@diviesfins.com and we will open an investigation for you.